6 Weeks, no refund - ACSA stoped Skywise CPT-JHB

Dear All<br> On Sunday 11th of October 2015, the 08:00 Skywise flight from Cape Town to Johannesburg was cancelled by ACSA as Skywise did not pay some fees. <br> No representatives of Skywise was present at the airport. Passengers, including myself, had to find another flight at last minute extreme prices as Skywise could not transfer the tickets and did not have later flights as all flights were cancelled. No apologies were given.<br> <br> What follows this situation is what has bothered me most.<br> It has now been more than 5 weeks and I have yet to be refunded for the cancelled flight.<br> I have contacted the call centre on multiple occasions speaking to Lawrence, Francisica and two other gentlemen. I have also spoken to the manager of the claims department, Nata Phoofoll.<br> <br> The following promises were made:<br> 1. I would be refunded on the 16th of October.<br> 2. I would be refunded on the 19th of October.<br> 3. I would be refunded within 2 - 3 weeks. <br> 4. 1 Month after the event \We are dealing with a backlog of claims and yours will be handled soon".<br> 5. 13 November"