Skyway trails.

We paid for my 2 boys to do the rope climb . My little 1 was too scared to go so we didnt expect a refund as we were told before hand they dont do refunds. Which i understood however I asked them because my youngest didnt do anything and we paid if his older brother could do another activity in his place instead. They are not very accomodating or friendly. Last time i will visit them.

Very unhappy about the service we received and also dont agree with their policy.

No refund I understand but not allowing someone else to use the money that we paid, I feel is very unfair. SUPER DISSAPOINTING. NEVER AGAIN!!!!!!!

Their short term gain will be a long term loss as they have no customer services, their reply. Rules are rules simply say that they dont care about their customers.

Refund was mentioned but NEVER DID THEY MENTION EXCHANGE.

The way they deal with customers says a lot. They gained a couple Rand but lost a customer and i will never refer anyone to them.