Complaint

I requested road side assistance late January 2021 and the person who can to assist me did not even take 10minutes to arrive where I was. I was surprised when February debit order debit R476 was debited for road site assistance and according to what they advertise, they were not supposed to charge me because the distance from where the person who came to assist me was less that 40KM that is required for free service. I have been requesting them to reverse my money since February and they are not willing to that nor make me understand as to why was I charged. I am not happy with the service that I received from tracker and they do not even care how I feel as a customer.