You can call ans email, you will not get a response.

Hi

For our parcel, 0 ********** 3786, it has been out for delivery for two days now. On 21 December, I phoned to get the status, after about 20 mins of holding, I was informed they cannot reach the driver but will phone me back, I am still waiting for the call. On the 21 December, I also filled in the online form, again no real help, still waiting for feedback.

I was then phoned by the driver today, 22 December at 13:32 saying he is in the wrong area. I asked when will it then reach me. Still waiting for feedback.

Seems they cannot reach the correct address and cannot provide simple feedback. Because if we not home then it would be our fault for nondelivery so, for now, we are stranded @ home as Skynet feels they never have to provide clients with feedback or information.

I just want to know a date and time estimation is that so hard to do! Please call me back when you say you will.

PS. I have this all on call recordings on my phone, ig your recording system has lost it :)