OS
Ophelia S

1 reviews | Active since Mar 2022

05 Nov 2023, 12:15

Yor

You are the worst courier service ever! I called you on Thursday to tell you that I have changed my number for my Avon order to be delivered I sieker called you four times no answer when I called you today (Friday)after 10minutes did I get through I told you guys that I changed my number and said that you had let the driver know about it as my order was out on delivery today (Friday)I have been waiting the whole day!!as the lady I spoke to said the driver said he I'll be here after two im still waiting what about my customers who are waiting for me to give them they products?? Come on guys my number is *** please can I just have my delivery!! Kanala

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Nov 2023, 14:57
Official
 Dear Ophelia Soetsane
Thank you  for sharing your feedback. We apologise that your experience did not match your expectations. We set a high standard for ourselves, and are sorry to hear that you did not get any joy when dealing with our team. To serve you better, we kindly request for a waybill number  so that we can investigate and find out what went wrong and put measures in place to rectify this issue. 
Our team will be in contact with you to assist further.  
Yours sincerely, SkyNet Worldwide Express 

Best regards,