GT
Galaletsang T

1 reviews | Active since Jul 2013

29 Nov 2023, 10:40

Worst service from a courier. Non-existant Customer service

I received an sms that my parcel is out for delivery on 27/11/2023, it is now 29/112023 and I still haven't received the parcel. The is a vehicle licensing disc that I need delivered by these people couldn't be bothered to even answer their phone and now I see there's been several people with the same problem and they're just given a lousy automated response and clearly nothing is being done to resolve this.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply29 Nov 2023, 15:20
Official
 Dear Galaletsang Tlholoe
Thank you bringing this to our attention, and we apologise for any inconvenience caused. have conducted a thorough investigation into the matter and have identified the root cause of the delay. One of the our consultants  from the delivery branch will be in contact with you to discuss this issue further and provide a solution. 

Yours sincerely,Skynet Worldwide Express