Worst service ever. Please stop operating

Worst service ever. Waited the whole day for my parcel. Tracked itr the whole day it was out for delivery. At 8pm they wrote consignee not available but the delivery was supposed to happen between 8 and 5pm. When you try to call their number you hold for 40 minutes then they drop it. Telkom please stop using this courier company they are inconveniencing us