PS
Pearl S

1 reviews | Active since Oct 2019

18 Dec 2020, 08:47

Worst Service Ever, Do not use Skynet

If there was a 0 rating i honestly woulf rate them that because ive had the worst customer service ever. Skynets delivery service is the worst, in this instance i would recomend Takealots delivery than Skynet. I received a text yesterday advising my parcel was sent out for delivery(9:27am), and me being the person i am, waited in the whole day for my parcel. After numerous calls yesterday to their call centre, there tracking shows at 21:07, i was not available? How is that even possible? I try calling the call centre this morning *** and after 10mins the call is being disconnected on 3 different occasions. Wasting my time and money for an order that was supposed to be delivered yesterday. Will never use their services again. If you are one that requires effortless service then please do not use Skynet. Useless

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply18 Dec 2020, 12:11
Official
Dear Pearl Thank you for your wonderful review and excellent rating. We put the Customer Experience and satisfaction as our priority and your review reaffirms that we are doing it right. Your Parcel is Our Priority and your opinion is valued greatly and helps us to maintain an excellent standard of service to our customers. We look forward to prioritising your next delivery. Please do not hesitate to connect with me at any time on (insert number here) or (insert email address here). I assure you of my personalised service at all times.Yours sincerelyThea Wright***