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Andries G

1 reviews | Active since Dec 2023

01 Dec 2023, 07:29

WORST SERVICE EVER BY A COURIER COMPANY

I am waiting for parcel ***. Parcel at destination hub since 23 November 2023. Follow-up and were promised delivery by a certain date that have passed already. Worst service ever from a courier company.

0
Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply01 Dec 2023, 14:48
Official
 Dear Andries Gouws

Thank you for the review. We are sorry that your customer experience didn’t match your expectations.  It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if your prefer that we call or email you to discuss this further.

Yours sincerely,
SkyNet Worldwide Express 
Skynet Worldwide Express
Skynet Worldwide Express's reply04 Dec 2023, 12:22
Official
Good morning Andries

Thank you for the feedback. 
Our consultant will be in contact with you to assist further. 

Yours sincerely,
SkyNet Worldwide Express