Worst service ever!!! 15 days late with delivery

<p>I purchased something from takealot on the 25 Nov 2016. Promised delivery date from Takealot was 29 Nov 2016. Skynet sent an sms saying i reveive my parcel on the 29 Nov 2016 before 17:00. The 29th passed without a delivery i kept quiet. The 30th passed without a delivery. 31th I sent an email to Takealot informing them that I have not received my parcel. Takealot contacted Skynet to know why I have not reveived my parcel, they made excused about how they could not reach me, and yet i did not have missed called on my phone. I said OK fine lets just say they could not reach me, why were they calling? This is a very simple question that could not be answered by both Takealot and Skynet. We went back and forth for a couple of days with skynet saying they still cannot reach me and I, asking what is the reason they cannot deliver my parcel. </p> <p> </p> <p>7 Dec 2016 I decided to call Skynet to find out what is the problem from the source. I called and my phone was answered by some unprofessional lady, who rudely said they will get back at me. Two days (9 Dec 2016) passed and I received a phone call from Skynet and I was informed that the driver would like to talk to me and they are having a problem with my location. 10 days later they are informing me that the driver is having a problem with my location. FYI this about the 6th time they deliver to this address. Since all i wanted was my parcel, i kept calm and spoke to the drive, who i gave directions to and told me he knows the place. i was placated since i was promied by the drive that the i will receive my parcel on the day. At exactly 15:18 9 Dec 2016 i ceveive a phone call from Skynet informing me that the driver cannot find my location. This time i snapped and told skynet i want them to return the parcel at takealot because clerly they cannot perform they core function of delivering. The lady said she will get back to me with the return information. </p> <p> </p> <p>14 Dec 2016 Skynet delivers my parcel after i informed them i am done with them. Now they were able to find my location. I am very interested in know how my location was suddenly easy to find. Were they walking to my location to deliver the parcel? Skynet realy tested my patioence. In this entire saga, i cannot blame Takealot, because I have dealt with them in conjunction with Mr delivery and I never had such an issue. </p>