AB
Anneke B

1 reviews | Active since Apr 2013

02 Nov 2022, 11:48

Worst service ever!!!

I had to but my daughter school shoes only unfortunately Toughees uses Skynet as their delivery service. Well I have been struggling for 3 days to get hold of Skynet as the parcel still shows that it hasn't been picked up from the branch? Would be great if they pick up their phone or reply to emails!!!

0
Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Nov 2022, 12:32
Official
Dear Anneke van Biljon

We are sorry to learn that you had been struggling to get hold of us. We value our customers' time and understand how frustrating this must have been for you. We are looking into this issue and will resolve it promptly.Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.

Yours sincerelySkyNet Worldwide Express

Skynet Worldwide Express
Skynet Worldwide Express's reply02 Nov 2022, 14:04
Official
Good day Anneke 

We have received the tracking number. 

Thank you.

Yours sincerelySkyNet Worldwide Express