MW
Mache W
1 reviews | Active since May 2021
27 Sept 2023, 09:32
WORST SERVICE
Every month the Klerksdorp branch here in North West is giving terrible service. Deliveries is late its costing our family because I cant give clients their products.Doing a an enquiry they don't pick up their phones for more that two days. The assisting lady doesn't apologise for the delay just saying you will get it you must just wait for your parcel this is unacceptable really.
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Skynet Worldwide Express's replyOfficial
27 Sept 2023, 14:37Dear Mache Weitsze
Thank you for sharing your feedback. We apologise that our service did not satisfy your expectations. Customer service is important to us and regret to hear that our team is not providing the level of service that we always strive for.
We would like to discuss your feedback in more detail so that we can investigate this issue further.
With that said, one of our consultants will be in contact with you soon.
Your sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply27 Sept 2023, 14:37
Official
Dear Mache Weitsze
Thank you for sharing your feedback. We apologise that our service did not satisfy your expectations. Customer service is important to us and regret to hear that our team is not providing the level of service that we always strive for.
We would like to discuss your feedback in more detail so that we can investigate this issue further.
With that said, one of our consultants will be in contact with you soon.
Your sincerely,
SkyNet Worldwide Express