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Lehlohonolo
1 reviews | Active since Jul 2023
12 Dec 2023, 06:28
Worst service
What a pain this service provider is. Poor communication. I randomly get an sms on a Saturday saying parcel is out on delivery. And of course it never shows. Then they update the portal on Sunday saying consignee was not available...yet no one came or even contacted me! They have had my license disk for days now. When I call, no one picks up. Poor customer service.
Helpful (0)
Replies (5)0
Replies (5)
Skynet Worldwide Express's replyOfficial
12 Dec 2023, 11:18Dear Lehlohonolo
We are sorry to hear that you have not received your parcel as expected. We would like to investigate your feedback further.
Kindly note we will require a waybill/tracking number in order to assist. Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear that you have not received your parcel as expected. We would like to investigate your feedback further.
Kindly note we will require a waybill/tracking number in order to assist. Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply12 Dec 2023, 11:18
Official
Dear Lehlohonolo
We are sorry to hear that you have not received your parcel as expected. We would like to investigate your feedback further.
Kindly note we will require a waybill/tracking number in order to assist. Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear that you have not received your parcel as expected. We would like to investigate your feedback further.
Kindly note we will require a waybill/tracking number in order to assist. Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
12 Dec 2023, 11:21Thank you.
An update will be provided soon.
An update will be provided soon.
Skynet Worldwide Express's reply12 Dec 2023, 11:21
Official
Thank you.
An update will be provided soon.
An update will be provided soon.
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Lehlohonolo's updateReviewer Update
13 Dec 2023, 07:37Just confirming that no one has been in contact with me and my package has not been delivered yet.
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Lehlohonolo's update13 Dec 2023, 07:37
Reviewer Update
Just confirming that no one has been in contact with me and my package has not been delivered yet.
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Lehlohonolo's updateReviewer Update
14 Dec 2023, 06:20May I please get an update on my package. Or tell me where it is so that I collect it myself. I cannot afford to drive around with an expired disc while my license disk sits in your warehouse.
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Lehlohonolo's update14 Dec 2023, 06:20
Reviewer Update
May I please get an update on my package. Or tell me where it is so that I collect it myself. I cannot afford to drive around with an expired disc while my license disk sits in your warehouse.
Skynet Worldwide Express's replyOfficial
14 Dec 2023, 08:56Good day Lehlohonolo
I apologies profusely for the inconvenience caused. Your parcel is out on delivery today. Driver just loaded now
Yours sincerely,SkyNet Worldwide Express
I apologies profusely for the inconvenience caused. Your parcel is out on delivery today. Driver just loaded now
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply14 Dec 2023, 08:56
Official
Good day Lehlohonolo
I apologies profusely for the inconvenience caused. Your parcel is out on delivery today. Driver just loaded now
Yours sincerely,SkyNet Worldwide Express
I apologies profusely for the inconvenience caused. Your parcel is out on delivery today. Driver just loaded now
Yours sincerely,SkyNet Worldwide Express