Worst delivery service

I have been waiting for a package to be delivered by Skynet for almost a week now. When I track the delivery, the message is that I was not available to receive it. Either the drivers are vastly *********** or they are lying - I have not been contacted once and I have been homebound for THREE days waiting for their NON-delivery. Skynet also did not have the decency to respond to my query posted on their website. I called them twice only to be told that they would escalate it and cannot contact the driver directly.