Worst delivery experience ever!!!!

This is the worst delivery experience I ever had. I placed an order for some jewelry at Lovisa and received an sms that delivery will be delivered 28 August 2024. Till today I have not received my order with order number: ***!! I have been back and forth with emails to Lovisa and tracking the order aswell as calls and whatsapp communication to Skynet. The delivery guy keeps listing it as "could not reach" No one called me, no delivery van was at my address and no I was promised it will be delivered and was never done. Worst courier company!!!!!