Worst customer service

Skynet Couriers don't even deserve 1 star for their customer service. My recent dealings with them has been the worst experience ever. They arrived 3 days late to collect a parcel, they provided no communication at all during the 3 days, they called me 2 times over the following week to find out if they could collect the parcel even though the parcel was already in their possession. After escalating my query numerous times to find out where my parcel is - they closed my return saying that I had cancelled the collection of the parcel. I have security cameras and a waybill showing that they collected the parcel from me 1 week ago. I will never use them again and I would definitely not recommend them to anyone.