NM
Neo M
1 reviews | Active since Sept 2017
27 Sept 2023, 12:02
Worst customer experience of all couriers
Been waiting for my delivery for 2 days even tracking on the site where it kept saying out for Delivery and today message I got from consultant "The driver reached his cut of time before he could get to you area".
Worst customer experience of all couriers
Helpful (0)
Replies (1)0
Replies (1)
Skynet Worldwide Express's replyOfficial
27 Sept 2023, 14:58Dear Neo Malele
Thank you for reaching out to us. We apologise that your experience did not match your expectations.
We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience caused.
According to tracking the parcel was delivered. Our consultant will be in contact with you to confirm.
Thank you for taking the time to share your experience with us. We value your opinion and will take every measure to avoid this from happening again.
Your sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply27 Sept 2023, 14:58
Official
Dear Neo Malele
Thank you for reaching out to us. We apologise that your experience did not match your expectations.
We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience caused.
According to tracking the parcel was delivered. Our consultant will be in contact with you to confirm.
Thank you for taking the time to share your experience with us. We value your opinion and will take every measure to avoid this from happening again.
Your sincerely,
SkyNet Worldwide Express