CJ
Cobus J
1 reviews | Active since May 2022
31 May 2022, 19:10
Worst courier service I ever encountered
The worst experience of my life with a courier service, first they delivered it to the wrong person, wrong address, when they finally realized their mistake they promised to deliver today 20 May 2022. Guess what, it did not happen. The service is worse than the SA postal service! Will never use them again. You have been warned.
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
01 Jun 2022, 08:00 Dear Cobus Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention. Please kindly provide us with your waybill/tracking number Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply01 Jun 2022, 08:00
Official
Dear Cobus Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention. Please kindly provide us with your waybill/tracking number Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
CJ
Cobus J's updateReviewer Update
03 Jun 2022, 14:18Just want to update that I did receive my parcel today, all in good order. Very professional young gentleman delivered it to me. Thank you Skynet Worldwide Express, it is much appreciated.
CJ
Cobus J's update03 Jun 2022, 14:18
Reviewer Update
Just want to update that I did receive my parcel today, all in good order. Very professional young gentleman delivered it to me. Thank you Skynet Worldwide Express, it is much appreciated.
Skynet Worldwide Express's replyOfficial
06 Jun 2022, 08:31Thank you so much Cobus for the feedback
Yours sincerelySkyNet SA Customer Service Centre
Yours sincerelySkyNet SA Customer Service Centre
Skynet Worldwide Express's reply06 Jun 2022, 08:31
Official
Thank you so much Cobus for the feedback
Yours sincerelySkyNet SA Customer Service Centre
Yours sincerelySkyNet SA Customer Service Centre