TD
THULISILE D
1 reviews | Active since Oct 2023
06 Nov 2023, 10:38
Worst Courier Service Ever
After they called me for my review on hello peter, they promised to resolve my issue and get back to me. It's sad to say that they do not care about customers as they pretend to be resolving the issue and then they disappear. Still no parcel received a month later and no resolution to my process. Last I heard from them, they lost my package. DO YOURSELF A FVOUR AND DO NOT USE THIS COURIER.
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Skynet Worldwide Express's replyOfficial
06 Nov 2023, 15:02 Dear Thulisile Dlamini
Thank you for the review. We are sorry to learn that our customer service has fallen short of the level that you deserve. We want to investigate and make things right. Kindly provide the waybill number linked to your query, so that we can work towards resolving the issue and serving you better in the future. Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely, SkyNet Worldwide Express
Thank you for the review. We are sorry to learn that our customer service has fallen short of the level that you deserve. We want to investigate and make things right. Kindly provide the waybill number linked to your query, so that we can work towards resolving the issue and serving you better in the future. Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely, SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Nov 2023, 15:02
Official
Dear Thulisile Dlamini
Thank you for the review. We are sorry to learn that our customer service has fallen short of the level that you deserve. We want to investigate and make things right. Kindly provide the waybill number linked to your query, so that we can work towards resolving the issue and serving you better in the future. Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely, SkyNet Worldwide Express
Thank you for the review. We are sorry to learn that our customer service has fallen short of the level that you deserve. We want to investigate and make things right. Kindly provide the waybill number linked to your query, so that we can work towards resolving the issue and serving you better in the future. Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely, SkyNet Worldwide Express