Worst courier I've ever encountered

Skynet was supposed to deliver my vechile licence on 28 October. The Road Traffic Corporation uses them to deliver within 3 days, which they just do not do. Every day the waybill's latest status show that my package is out for delivery, but they never come. I have lodged a query with them online, no response, and I've tried to call, but gave up, as my call was not taken after 5 minutes of waiting, and also after reading the horrible reviews regarding their lack of service on Hello Peter. Please do not support this company. I have now contacted the Road Traffic Management Corporation to ask them to investigate Skynet's service levels and asked them to consider another courier service.