NR
Nhlanhla R

1 reviews | Active since Dec 2021

12 Jun 2023, 21:40

WORST COURIER IN SA

What a horrible experience with Skynet I purchased some product on the 2nd of June till today I'm still waiting for my parcel,every morning at 07h00 the parcel is "out on delivery " I will wait the whole day expecting a call from the driver with no success then come 20h00 there will be some stupid excuse on description like "bad address " "consignee not available " its sickening really, drivers have spotted a weakness within the company system and dey exploiting it at the expense of us customers,why with other organizations like Takealot u purchase your goods today the following morning you get your parcel,no issues no stories nothing ,just pure delivery of customer service.

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Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Jun 2023, 11:14
Official
 Dear Nhlanhla Radebe

Thank you for sharing your feedback. Please accept our sincerest apologies for the inconvenience caused thus far. This is certainly not the type of service we aspire to provide our client. 
Our consultant will be in contact with you to confirm a few details regarding the delivery address.

Yours sincerely,
SkyNet Worldwide Express 

NR
Nhlanhla R's update14 Jun 2023, 13:07
Reviewer Update
Its the 14th now still no parcel!! I don't know what to do now I really don't know it's really really frustrating
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Jun 2023, 15:30
Official
Dear Nhlanhla Radebe

The parcel is out for delivery today. Our consultant will be in contact with you to confirm the delivery details. 


Yours sincerely,
SkyNet Worldwide Express