Worst courier ever!

The company does not seem to know what a door to door service is, asking the client to jump hoops for clearing customs which is clearly THEIR job. No customer service capable of answering questions, e-mails that are vague and don’t clarify anything and now I have a parcel blocked by their incompetence that I might not see ever. Utter disappointment to not purely negligent behavior. If you don’t want to work, close the company.