MM
Mildred M
1 reviews | Active since Oct 2020
24 Nov 2023, 15:52
Worst Courier Company I ever encountered
If there was a zero star I would have rated it that. What an *********** and dishonest company I have been waiting for my parcel that they collected from Buffalo Logistics for more than a week now. When I call am being told that the driver broke down and he returned to the warehouse. After that they tell Buffalo that there was no address on the parcel when it is all lies, trying to save face with Buffalo Logistics! If I called the whole week how can there be no address. Worst Courier company I have ever encountered.
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Skynet Worldwide Express's replyOfficial
27 Nov 2023, 11:32Dear Mildred Mhlanga
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if your prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply27 Nov 2023, 11:32
Official
Dear Mildred Mhlanga
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if your prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,
SkyNet Worldwide Express