MN
Malungisa N
1 reviews | Active since Jun 2021
18 Nov 2022, 14:45
Worst courier company ever encountered
The worst/courier delivery company have ever encountered. No communication whatsoever, even when the correct number has been provided, they don't make any attempts to call you about the package. They are quick to say "incorrect address" on their system and not make attempts to call. They are provided the details of the delivery address and their depo apparently do not have contact number. I am still awaiting my parcel and doesn't seem it will be delivered
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Skynet Worldwide Express's replyOfficial
18 Nov 2022, 16:02 Dear Malungisa Noholoza Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations and understand your disappointment. We value our customers’ opinions and would like to thank you for bringing this to our attentionThe driver confirmed delivery of your parcel. Kindly advise receipt thereof. Alternatively, kindly let us know if you prefer that we call or email you to discuss this further. Please do not hesitate to connect with us at any time on *** or ***. Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply18 Nov 2022, 16:02
Official
Dear Malungisa Noholoza Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations and understand your disappointment. We value our customers’ opinions and would like to thank you for bringing this to our attentionThe driver confirmed delivery of your parcel. Kindly advise receipt thereof. Alternatively, kindly let us know if you prefer that we call or email you to discuss this further. Please do not hesitate to connect with us at any time on *** or ***. Yours sincerelySkyNet Worldwide Express