1 reviews | Active since Apr 2012
worst courier company ever
<p>My unisa package was marked for delivery on 27 June. On 4 July I had still not received my package altough I live literary 5 minutes away from Unisa Florida Despatch. When I queried it with Unisa I was advised that skynet despatched it for delivery on 27 June ( 9 days ago) although no attemp was made by skynet to actually deliver the package as per tracking information. I was also not contacted. I was then transfered to the Skynet driver s Manager Elliot where the number just and the secretary constantly transferres me without allowing me to speak. I have since been abruptly transffered by the customer service agents mid -sentence on more then 4 occasions and have not been able to speak to Elliot or lodge a complaint. I was merely told that the driver is on his way. My frustration with the delivery was made worse by the constant transferring of my calls by the customer service call centre . Sadly I do not have a choice in the courier service because it is college based but skynet is the worst courier service out there.9 days is completely unacceptable.Please deliver my package</p>
Dear Raffick,
Our sincerest apologies for the service received.
Please can you provide your Skynet tracking number or Unisa student number for further assistance.
Kind Regards,
Skynet S.A
Dear Raffick,
Our sincerest apologies for the service received.
Please can you provide your Skynet tracking number or Unisa student number for further assistance.
Kind Regards,
Skynet S.A
