MN
Mfuneleni N

1 reviews | Active since Oct 2018

24 Nov 2022, 06:57

WORSE SERVICE

SKYNET WAS SUPPOSED TO DELIVER MY PARCEL FROM VODACOM ON TUESDAY, I CALLED THEM THEY EITHER PUT ME TO THEIR DRIVERS OR GIVE ME DRIVERS NUMBER, THEIR DRIVERS HAVE VERY BAD MANNERS, AT TIMES I WAS TOLD TO SHUT UP, LISTEN WHEN THEY WERE TELLING ABOUT THEIR ISSUES AS DRIVERS, LIKE WHAT THE PREVIOUS DRIVER SHOULD HAVE DONE . I HAVE TO LISTEN TO THEIR DRIVERS POLITICS, EVEN NOW THET HAVE NOT DELIVERED MY PARCEL. YOU GUYS ARE WORSE YOU SHOULD NOT BE IN BUSINESS, YOU CANT EVEN TALK TO YOUR DRIVERS

0
Replies (4)
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Nov 2022, 08:29
Official
 Dear Mfuneleni Ndwandwe

We are sorry to hear about your experience and that our drivers did not meet the level of service that we always strive for. Please know that we will be addressing this review with the drivers so they can learn from it and do better in the future.  We would also appreciate the opportunity to discuss this issue with you further. 
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
 
We look forward to hearing from you.
 
Please do not hesitate to connect with us at any time on *** or ***.
 
We assure you of our personalised service at all times.

Yours sincerely
SkyNet Worldwide Express 
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Nov 2022, 08:52
Official
 Dear Mfuneleni Ndwandwe

We are sorry to hear about your experience and that our drivers did not meet the level of service that we always strive for. Please know that we will be addressing this review with the drivers so they can learn from it and do better in the future.  We would also appreciate the opportunity to discuss this issue with you further. 
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
 
We look forward to hearing from you.
 
Please do not hesitate to connect with us at any time on *** or ***.
 
We assure you of our personalised service at all times.

Yours sincerely
SkyNet Worldwide Express 
MN
Mfuneleni N's update24 Nov 2022, 09:30
Reviewer Update
You can call
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Nov 2022, 11:16
Official
Dear Mfuneleni 

Our consultant will be in touch to assist. 

Yours sincerely
SkyNet Worldwide Express