TP
Tyrone P
1 reviews | Active since Oct 2023
12 Oct 2023, 08:22
WONT DELIVER, EVEN AFTER CALLING IN EVERY DAY FOR THE LAST WEEK
Today is the 12th October, my oder was dispatched from Vodacom on the 3rd October. I have phoned EVERY day, spending hundreds of Rands trying to get my order delivered.
What a joke, honestly can't fathom how difficult it is to deliver a single item.
Every time I phone the, I hold on the line so they can call the driver which understandably they don't answer but god damn we live in a world with WHATSAPP how is your business setup so if a driver needs to give feedback they are unreachable.
I have NEVER had a courier have trouble delivering an order - PATHETIC.
Helpful (0)
Replies (3)0
Replies (3)TP
Tyrone P's updateReviewer Update
12 Oct 2023, 15:21It is now 15:20, my order was meant to be delivered between 12 and 1. I have phone MULTIPLE times and still no one can get hold of the courier to let me know when the hell my order is. ABSOLUTE JOKE of a company
TP
Tyrone P's update12 Oct 2023, 15:21
Reviewer Update
It is now 15:20, my order was meant to be delivered between 12 and 1. I have phone MULTIPLE times and still no one can get hold of the courier to let me know when the hell my order is. ABSOLUTE JOKE of a company
TP
Tyrone P's updateReviewer Update
13 Oct 2023, 00:05Just got an sms that my order was returned to Vodacom.
Ducking pathetic. Useless bunch of *****s. 0 out of 10 for customer service. You failed at the most basic task. Just close your doors and leave this to the professionals.
Ducking pathetic. Useless bunch of *****s. 0 out of 10 for customer service. You failed at the most basic task. Just close your doors and leave this to the professionals.
TP
Tyrone P's update13 Oct 2023, 00:05
Reviewer Update
Just got an sms that my order was returned to Vodacom.
Ducking pathetic. Useless bunch of *****s. 0 out of 10 for customer service. You failed at the most basic task. Just close your doors and leave this to the professionals.
Ducking pathetic. Useless bunch of *****s. 0 out of 10 for customer service. You failed at the most basic task. Just close your doors and leave this to the professionals.
Skynet Worldwide Express's replyOfficial
23 Oct 2023, 13:31Dear Tyrone Preez
Thank you for the review. We are sorry to hear that your delivery was not successful. We would like the opportunity to investigate your feedback further.
Could you please provide us the tracking number so that I can investigate what went wrong and find a solution for you.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply23 Oct 2023, 13:31
Official
Dear Tyrone Preez
Thank you for the review. We are sorry to hear that your delivery was not successful. We would like the opportunity to investigate your feedback further.
Could you please provide us the tracking number so that I can investigate what went wrong and find a solution for you.
Yours sincerely,
SkyNet Worldwide Express