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1 reviews | Active since Apr 2010
12 Oct 2023, 07:31
Will be reporting Skynet to ICASA
Posted on Hellopeter on 3 October, then I received a call from someone at Skynet the next day with an excuse on their IT systems. She promised to call back the next day.
Over a week later and no return call as yet.
It is now over 1 month since I paid the customs duties and no delivery!
Will be lodging a complaint with ICASA.
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Replies (1)
Skynet Worldwide Express's replyOfficial
23 Oct 2023, 13:38Dear Client
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply23 Oct 2023, 13:38
Official
Dear Client
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,SkyNet Worldwide Express