Why pay for express postage?
I ordered a few items from the UK 2 weeks ago. Upon check out I was given the option of regular postage or Sky Net who were meant to deliver within4 to 6 working days. I began tracking the parcel waybill no: ***, online. This parcel has been at Johannesburg international since last week Wednesday. Needless to say nobody from Skynet bothered to contact me regarding the delay. <br> <br> After several unanswered calls to Skynet & several emails, finally Mpho Mokoena rep**** saying \i just came back today and when i checked with my colleagues they said the system was not working and the entry clerks are busy drafting the entries".<br> <br> This is totally unacceptable as I could just as well have opted for regular postage & saved the money I already paid for express delivery if I wanted the parcel in 3 weeks from order."""
Dear Mr. Zaheer Ismail
Your concerns have been noted. On behalf of Skynet SA we do apologized for the delay on your parcel and the inconvenience you have experienced.
In the interim we are busy liaising with the imports department to get in contact with you soonest to make arrangements for clearance and delivery where necessary.
Should you wish to contact me my e-mail address is printed at the end of this message.
Thank you,
Kind Regards
Elvira Mbobo
***
Dear Mr. Zaheer Ismail
Your concerns have been noted. On behalf of Skynet SA we do apologized for the delay on your parcel and the inconvenience you have experienced.
In the interim we are busy liaising with the imports department to get in contact with you soonest to make arrangements for clearance and delivery where necessary.
Should you wish to contact me my e-mail address is printed at the end of this message.
Thank you,
Kind Regards
Elvira Mbobo
***