KK
Karabo K

1 reviews | Active since Nov 2022

24 Nov 2022, 09:05

WHERE IS MY PARCEL?

What the hell is going on with skynet?? I have been getting an email from a Dalene Sithole telling me that my parcel is going to be sent back in 72 hours yet on skynet my parcel hasn’t even arrived in South Africa yet?? And I when I call their Germiston number it says it doesn’t exist?? I’m so stressed out and their customer service doesn’t even exist

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Nov 2022, 12:19
Official
Dear Karabo Kaybie

Thank you for sharing your feedback. We take customer satisfaction seriously and care deeply about our customers. First, we would like to apologise for the frustration you have been experiencing recently. We would be grateful if you could afford us the opportunity to resolve your query. 

Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
 
We look forward to hearing from you.
 
Please do not hesitate to connect with US at any time on *** or ***
 

Yours sincerely
SkyNet Worldwide Express
KK
Karabo K's update24 Nov 2022, 12:23
Reviewer Update
Please give me a call at +***, please as this is stressful
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Nov 2022, 16:48
Official
Dear Karabo 
Our consultant will be touch to assist. 

Yours sincerely
SkyNet Worldwide Express