Waybill number: ***

I'm experiencing a serious problem and very disappointed with skynet delivery services, I was expecting my package to be delivered on 21/02/2018 that never happened. I contacted skynet on the 22/02/ 2018 to find out as to why it was not delivered they gave me the contact number of the driver who was having my package. I contacted her she claim that she contacted me but the number couldn't go through since she was calling on the wrong number however she confirmed she had my package with and promise that she will deliver my package, she later ignored my calls that's when I realise something is fishy. Later the same day I got a call from the man who called himself the manager of drivers and he said the contact dpex the logistics gave was wrong hence they couldn't get hold of me on the 21st however it was rectified and he promise that it will be delivered on Friday the 23rd before 12pm that never happened when i call him it was just ringing with no luck. I call skynet got the guy who told me the whole different story apparently my package is no where to be found they will look on camera to check who took it. on monday 26th feb i contacted skynet to confirm the whole story of my package getting lost and ofcourse it was confirmed it was lost. I was promised callback to discuss on how am I gonna be reinstated that never happened. I called them then i was told that they are busy with management regarding my issue and they will call me back, even today I'm still waiting.