Waybill no : *** - In LIMBO,gathering dust.

My Temu package is in delivery from Skynet. When calling customer care I was informed that it has arrived at the Hub and will "MAYBE" be delivered next week. So my package is at the destination city Hub where it will stay in Limbo for "MAYBE" more than 7 days when all is needed is to be assigned to a driver and be delivered to my address which is not even 10km from the Destination Hub. Do not try to contact the hub as the phones are also in Limbo with no one answering.