Waiting for a delivery for more than a month!

I have now been waiting for a delivery from Skynet since 4 December 2018 that I required before 16 December 2018. Nobody in Skynet are willing to assist me on my order from the UK to South Africa ********** 19576: Ellie Jones, Pieter van Wyk, Dalene Sithole, Anton Maartens, Riaan K.