AB
Anna B
1 reviews | Active since Sept 2012
28 Aug 2023, 16:19
VODACOM PLEASE STOP USING SKYNET
<div>Skynet is by far the WORST courier company Vodacom has ever decided to use. My order was to be delivered on Friday but the driver ran late and decided that he will mark my parcel as no one available to deliver to, after I confirmed with the call center who called the driver that they would deliver, then they were going to deliver today 28August gave me a time of 2 - 3 pm when I checked in and at 3:30 when I asked them I was told my delivery is now only happening tomorrow. Not only do they just let you know they are delivering without actually checking if you would be available , they actually just don't deliver. VODACOM PLEASE JUST USE RAM ONLY!!!! I have logged a formal complaint with Vodacom</div>
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Replies (1)Skynet Worldwide Express's replyOfficial
29 Aug 2023, 08:59Dear Annatjie
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused. It is in our best interests to ensure that our clients satisfaction is met at all times. Please note that one of our agents will give you a call shortly to ensure that your query has been resolved.
We hope to hear from you soon.
Yours sincerely,SkyNet Worldwide Express
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused. It is in our best interests to ensure that our clients satisfaction is met at all times. Please note that one of our agents will give you a call shortly to ensure that your query has been resolved.
We hope to hear from you soon.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply29 Aug 2023, 08:59
Official
Dear Annatjie
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused. It is in our best interests to ensure that our clients satisfaction is met at all times. Please note that one of our agents will give you a call shortly to ensure that your query has been resolved.
We hope to hear from you soon.
Yours sincerely,SkyNet Worldwide Express
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused. It is in our best interests to ensure that our clients satisfaction is met at all times. Please note that one of our agents will give you a call shortly to ensure that your query has been resolved.
We hope to hear from you soon.
Yours sincerely,SkyNet Worldwide Express
