GM
Gcobisa M
1 reviews | Active since Sept 2023
03 Oct 2023, 18:16
Very poor service
Very poor service. What the hell do you want me to do to deliver my parcel? I paid for that parcel with my money i paid for that shipment too so why the hell are you not delivering? Parcel was out on delivery on 29 September and today is 02 October and my parcel is still not with me. Where is my parcel?
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Replies (2)GM
Gcobisa M's updateReviewer Update
03 Oct 2023, 18:17Very poor service. What do you want me to do in order for you to deliver my parcel? I paid for that parcel with my money i paid for that shipment too so why the hell are you not delivering? Parcel was out on delivery on 29 September and today is 02 October and my parcel is still not with me. Where is my parcel?
GM
Gcobisa M's update03 Oct 2023, 18:17
Reviewer Update
Very poor service. What do you want me to do in order for you to deliver my parcel? I paid for that parcel with my money i paid for that shipment too so why the hell are you not delivering? Parcel was out on delivery on 29 September and today is 02 October and my parcel is still not with me. Where is my parcel?
Skynet Worldwide Express's replyOfficial
04 Oct 2023, 09:56 Dear Gcobisa Matshona
Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that we meet and exceed your expectations going forward
With that said, our consultant will be in contact with you to confirm the tracking details so that we can further investigate.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply04 Oct 2023, 09:56
Official
Dear Gcobisa Matshona
Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that we meet and exceed your expectations going forward
With that said, our consultant will be in contact with you to confirm the tracking details so that we can further investigate.
Yours sincerely,
SkyNet Worldwide Express