Very Poor customer service

My parcel was suppose to be delivered to me tomorrow 23 September 2025, i did inform Skynet that we're closed today 22 September 2025 i wasn't informed of any delivery today although me informing Skynet. When i tracked my waybill it states bad address. I phoned customer service about 11 times and nobody answers my calls. This is really bad customer service. I don't recommend this courier comoany