Very poor and horrible service

This courier company was supposed to deliver my package from 23rd December 2024,6th Jan and 7th Jan 2025,every time i track my delivery would say Consignee not available. Now its says scan to red bay. I tried to communicate on Skynet WhatsAPP the person helping me said cant get hold of driver when i asked when the driver will arrive.

I wrote an email to the company and the response is that they will escalate the matter.

There is no proper communication. THEIR CALL CENTRE TAKES FOREVER TO ANSWER CALLS.

Telkom should refrain from using this courier company their service is horrible.