UTTER ******* SERVICE FROM SKYNET!!!

I'm starting to doubt whether this company even exists. I was supposed to receive my license disc 6 days ago to no avail. When I track my parcel, it says consignee not available, but nobody ever called me when my disc "supposedly" arrived. I then emailed them back and forth yesterday morning asking for the parcel to be rerouted to an alternative address as I will not be home (11/12/2023) and they completely stopped responding. My parcel now says, "sent to red bay", what in the world does that even mean? If I do not receive my disc, I will blow a gasket and refuse to be held liable for any costs incurred. What a ******* service from a ******* company which I will never make use of ever again. None of their branch's phones work either, just a warning to those who wish to do business with them!!!