RS
Romano S

1 reviews | Active since Jun 2010

30 Nov 2021, 11:25

USELSS SERVICE

Good day

Worst service ever. Cant deliver a parcel, dont response on emails, when phoning keep on promising and yet no delivery Just useless service. Not sure why AVON is even using this company. Wont recommend anyone to make use of them. Still awaiting for Olga to phone me back regarding my delivery. USELESS!!!!!!!!!!!!!

0
Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply30 Nov 2021, 13:26
Official
 
Dear Romano

Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. 
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please accept our sincerest apologies.  

Kindly note delivery has been arranged with our ops manager in Pretoria for tomorrow morning.

Once again our sincere apologies for the inconvenience and frustration caused

Yours sincerely
Skynet Worldwide Express Customer Service 
RS
Romano S's update01 Dec 2021, 09:32
Reviewer Update
Good day

Confirm if the parcel is out for delivery as promised seeing your website still shows the following:

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