Useless, *********** with ZERO customer service

Is there any way to give zero stars? What a bunch of useless idiots with absolutely ZERO customer service. Skynet received my order on 25/03/2024, today is 06/04/2024 and guess what....... Still no delivery. Received a SMS yesterday confirming that the package will be delivered. Waited until 17:00 (which is when my company closed for the weekend) and still no delivery. Called the customer service number thrice and after listening to someone for more that 30 minutes (average time) telling me how important my call is, there was human contact eventually. All 3 times, the agent tried to call the driver and every time he did not answer. This morning I checked my tracking status and it says 'consignee not available'. Does ANYBODY monitor the **** service that customers are getting? How can the consignee not be available when the driver never pitched in the first place? Before sending this review I tried the WhatsApp route and after I typed what my query is, no response. How the hell is this company still operating? How? I suppose now I'll just have to wait and hope I get my package on Monday.