GM
Giyani M

1 reviews | Active since Aug 2020

19 Oct 2022, 13:55

Useless delivery team of two a lady and a guy they use this number *** last used on the 13th of October they were in edenvalle and claimed to be in my house and that happenned in several occasions

Sky net hire useless unprofessional individuals especially a lady and a guy using this number *** specific date they used to me 13 October

those two people are bad for bussines .1 desrespectful 2.unprofessional (keep you waiting for week claiming to come and end up beeing on the wrong address 3.only call you number for record while they not at your place .avoid using sky net if they still have those two couples is a lady and a guy 4.they also rude not training or dont have customer service at all or matric they way they talk

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply19 Oct 2022, 14:17
Official
Dear Giyani Maluleke

We are sorry to hear about your negative experience and that our staff didn't meet the level of service that we always strive for. Please know that we will be addressing this review with the team so they can learn from it and do better in the future.  Thank you for taking the time to share your feedback with us.
Please let us know if you prefer that we call or email you to discuss your review further.

We look forward to hearing from you.
 
Please do not hesitate to connect with us at any time on *** or ***.

 We assure you of our personalised service at all times.

Yours sincerely
SkyNet Worldwide Express