HJ
Henrico J
1 reviews | Active since Sept 2020
17 Oct 2023, 14:58
Useless (again)
How pathetic! The second time they have to deliver a RTMC document and the second time they stuff it up!! Somehow after finally managing to deliver the parcel the previous time (after 2 weeks of it getting stuck at their depot), now my address is suddenly a bad address and they return the parcel to RTMC. What de hell is going on with this company??????
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Replies (1)
Skynet Worldwide Express's replyOfficial
23 Oct 2023, 09:10Dear Henrico Jacobs
Thank you for sharing your feedback. We apologise that your experience did not match your expectations. We set a high standard for ourselves, and regret to hear this was not met in your interaction with our company for the second time. Our consultant will be in contact with you to discuss more of the issue you faced, so we can investigate and take corrective action.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We apologise that your experience did not match your expectations. We set a high standard for ourselves, and regret to hear this was not met in your interaction with our company for the second time. Our consultant will be in contact with you to discuss more of the issue you faced, so we can investigate and take corrective action.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply23 Oct 2023, 09:10
Official
Dear Henrico Jacobs
Thank you for sharing your feedback. We apologise that your experience did not match your expectations. We set a high standard for ourselves, and regret to hear this was not met in your interaction with our company for the second time. Our consultant will be in contact with you to discuss more of the issue you faced, so we can investigate and take corrective action.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We apologise that your experience did not match your expectations. We set a high standard for ourselves, and regret to hear this was not met in your interaction with our company for the second time. Our consultant will be in contact with you to discuss more of the issue you faced, so we can investigate and take corrective action.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and constantly use them in our continuous improvement efforts.
Yours sincerely,SkyNet Worldwide Express