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KV
Kyla V

1 reviews | Active since Mar 2013

13 Jul 2018, 18:43

Useless

i logged a return with takealot on 6 July 2018 , skynet was to collect a parcel from me on the 9th July and return to takealot, they recheduled collection for tuesday and then i never heard from them, all they say to takealot is collection would be that day before 5 , it is now 18H41 on 13 July and i still await Skynet couriers to collect my parcel. this is so disgusting that clients have to go through this, if i had to do this in my job i would have been fired

0
Replies (6)
Skynet Worldwide Express
Skynet Worldwide Express's reply16 Jul 2018, 08:24
Official

Good morning Kyla

Please provide us, via private message, with your return reference number so that we can investigate what the problem is with this collection?

Kind Regards

Skynet SA

Best regards,

KV
Kyla V's update16 Jul 2018, 08:35
Reviewer Update
the only reference i received was from takealot RRN-4***, the lady from takealot said there was a waybill already on monday
Skynet Worldwide Express
Skynet Worldwide Express's reply16 Jul 2018, 08:40
Official

Could you please give me the waybill number?

Best regards,

KV
Kyla V's update16 Jul 2018, 08:43
Reviewer Update
nobody bothers giving me that information and when i call your offices on *** i et pushed from pillar to post so as yet i am still waiting for information
Skynet Worldwide Express
Skynet Worldwide Express's reply16 Jul 2018, 08:45
Official

ok, let me hook you up with our Takelot staff. They are based in CPT.

We will send you an email on the email address you have provided.

Kind Regards

Skynet SA

Best regards,

KV
Kyla V's update16 Jul 2018, 08:55
Reviewer Update
i dont understand what that will do as i have a problem where no one gets baack to me