URGH!!!

A delivery from Vodacom was meant to take place last week, the consultant advised that Skynet would contact me a day before to set up a delivery time, needless to say that never happened, when the driver called, I was not home to accept the delivery, so I requested it to be rescheduled for the Friday, I called the call centre copious amounts of times to ensure that the delivery happens last friday, once again, nothing happened, this morning when I contacted Skynet, they set my delivery to collection. Their whatsapp line is terrible, their call centre is even worse. I have now been on the line for almost 20 minutes waiting for someone to answer the line.