IN
Isabel N
1 reviews | Active since Jun 2016
20 Feb 2023, 17:34
Unsatisfying Service
I await a parcel since 17 Feb. It should be delivered today. The courier called me at 15h that he is on its way. But newer turned up. This is really inconvenient and bad service. Apparently they are also unable to scan documents electronically an insist on hard copies. I do find it an unsafe way to handle personal information
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Replies (1)
Skynet Worldwide Express's replyOfficial
21 Feb 2023, 11:03Dear Isabel Nel
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience that this has caused.
We understand your disappointment and have taken steps to ensure that you receive your parcel today.
Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience that this has caused.
We understand your disappointment and have taken steps to ensure that you receive your parcel today.
Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply21 Feb 2023, 11:03
Official
Dear Isabel Nel
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience that this has caused.
We understand your disappointment and have taken steps to ensure that you receive your parcel today.
Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience that this has caused.
We understand your disappointment and have taken steps to ensure that you receive your parcel today.
Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express