Unreliable Service

I am so disappointed by the continuous delays we have experienced with delivery of our goods to our client by Skynet. We generally courier frozen goods for Dawn Delivery from Cape Town to Durban and on 2 occasions the consignments have been late, thus resulting in our goods being temperature abused and going off. THIS IS BADLY AFFECTING OUR BUSINESS RELATIONSHIP WITH OUR CLIENT. If Skynet is unable to meet our request they need to inform us so that we can source alternative couriering companies