DL
Douglas L
1 reviews | Active since Aug 2013
09 Nov 2022, 10:02
Unreliable
my parcel has been out for delivery since the 2nd, everytime I call the service desk, I'm told the parcel is out for delivery. 7 days later I have not yet received my parcel. Pathetic service
Helpful (0)
Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
09 Nov 2022, 11:11Dear Douglas Lekota
We apologise you did not receive your parcel as promptly as expected. This is certainly not the type of service that we aspire to provide our clients. We would like the opportunity to talk and investigate your feedback further.
Please let us know if you prefer that we call or email you to assist further.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
We apologise you did not receive your parcel as promptly as expected. This is certainly not the type of service that we aspire to provide our clients. We would like the opportunity to talk and investigate your feedback further.
Please let us know if you prefer that we call or email you to assist further.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply09 Nov 2022, 11:11
Official
Dear Douglas Lekota
We apologise you did not receive your parcel as promptly as expected. This is certainly not the type of service that we aspire to provide our clients. We would like the opportunity to talk and investigate your feedback further.
Please let us know if you prefer that we call or email you to assist further.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
We apologise you did not receive your parcel as promptly as expected. This is certainly not the type of service that we aspire to provide our clients. We would like the opportunity to talk and investigate your feedback further.
Please let us know if you prefer that we call or email you to assist further.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
DL
Douglas L's updateReviewer Update
09 Nov 2022, 11:18Please call me, I have been calling the service desk all week with no help.
DL
Douglas L's update09 Nov 2022, 11:18
Reviewer Update
Please call me, I have been calling the service desk all week with no help.
Skynet Worldwide Express's replyOfficial
09 Nov 2022, 11:29Good day Douglas
Our consultant will make contact now to assist.
Yours sincerelySkyNet Worldwide Express
Our consultant will make contact now to assist.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply09 Nov 2022, 11:29
Official
Good day Douglas
Our consultant will make contact now to assist.
Yours sincerelySkyNet Worldwide Express
Our consultant will make contact now to assist.
Yours sincerelySkyNet Worldwide Express
DL
Douglas L's updateReviewer Update
10 Nov 2022, 12:22thanks to the Agent that called yesterday, the package has still has not been delivered. The helpdesk is telling us the package is with 3rd party. I cant even get hold of the 3rd party on the number provided. can I speak to someone who can tell me where my package is and when will I receive it?
DL
Douglas L's update10 Nov 2022, 12:22
Reviewer Update
thanks to the Agent that called yesterday, the package has still has not been delivered. The helpdesk is telling us the package is with 3rd party. I cant even get hold of the 3rd party on the number provided. can I speak to someone who can tell me where my package is and when will I receive it?