mM
madeleinviljoen M
1 reviews | Active since Aug 2017
07 Dec 2023, 18:11
Unreliable
I got a message 6 December stating i will get my delivery that day. Nothing comes. 7 December again waiting till 6. Got a message my delivery is on the way. Nothing arrives. Track delivery and it states co signee not available. I did not receive a call and have been sitting at my front gate since 16:30. Also no answer at ther office. Olding the line for 22minutes.
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Replies (1)
Skynet Worldwide Express's replyOfficial
07 Dec 2023, 21:27Dear Madelein Viljoen
Thank you for the review. We are sorry to hear that you have not received your parcel as expected and understand how frustrating that must be.
Please know that we are actively investigating this issue and will do everything possible to ensure that you receive your parcel soon.
Please know that we are actively investigating this issue and will do everything possible to ensure that you receive your parcel soon.
Our consultant will be in contact with you to confirm the delivery details,
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply07 Dec 2023, 21:27
Official
Dear Madelein Viljoen
Thank you for the review. We are sorry to hear that you have not received your parcel as expected and understand how frustrating that must be.
Please know that we are actively investigating this issue and will do everything possible to ensure that you receive your parcel soon.
Please know that we are actively investigating this issue and will do everything possible to ensure that you receive your parcel soon.
Our consultant will be in contact with you to confirm the delivery details,
Yours sincerely,
SkyNet Worldwide Express