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Good day Adriana

Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. 

Please do not hesitate to connect with us at any time on *** or ***

We assure you of our personal service at all times.

Kind regards,
Skynet Worldwide Express SA Customer Service Centre