UNREACHABLE - NON-EXISTANT SERVICE!!

Horrible service. Firstly, I have a router to be delivered from Telkom. The Telkom broker SPECIFICALLY instructed them to deliver at my work address as I'm not always home and at work there is always someone to receive the parcel, even if I'm on the road etc. So they just ignored the address we put up for delivery and showed up at 6pm at the home address when I wasn't there. The driver told me they will contact me to get the right delivery address. Next day, no one called, so I tried calling them MULTIPLE TIMES. Phone keeps ringing and ringing. After about 10min I give up because I don't have endless amounts of airtime. Sent them an email instead. Next day, still no feedback on the updated delivery address (which they had from the start), no reply on the email either. So I called again, same story. 10min on the line, ringing and ringing, no one answers. Send an email again, still no response. Seriously even wondering if this company is operational at all because you can't get hold of them on their telephone lines or via email. I might as well be trying to do business with a GHOST. Still don't know if these guys will ever see the email and deliver to the correct address during business hours, before we close. Have NO IDEA when they will come as I CANNOT GET HOLD OF THEM.

ABSOLUTELY HORRIBLE SERVICE. I WOULD NEVER EVER USE THEM FOR MY DELIVERIES AND DO NOT RECOMMEND THEM AT ALL. If you deal with them you''ll just have to hope and pray one day someone might come across your email and call you back to make arrangements or something and HOPEFULLY your items get delivered to the right place at the right time.

If you need fast delivery and excellent service, this is NOT a courier company to use.

Sorry guys, but being unreachable days on end is NOT OK!! There are tons of people looking for jobs. If you do not have enough people to answer calls or respond to emails, then HIRE MORE PEOPLE BECAUSE YOUR SERVICE SUCKS!!!!